Returns & Exchanges
At Statewide Appliance Spares, we want to ensure you get the right part for your repair. If your item is faulty or you have ordered the incorrect spare part, our streamlined return process ensures a quick resolution.
Verify Eligibility
Ensure the item is in its original, uninstalled condition and within our 30-day return window from the date of purchase.
Request a Return Authorization
Contact our customer support team with your order number and part details to receive your unique Return Authority (RA) number.
Package Your Item
Securely pack the spare part in its original packaging, clearly marking the RA number on the outside of the shipping carton.
Ship and Track
Send the package back to our central warehouse using a tracked shipping method; once received and inspected, we will process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing